Legal notice - Villa Andry

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Legal Notice

EDITOR:

This site is the property of Villa ANDRY, a SARL MJW company registered and registered under SIRET number: 832.998.348.000.11
Company registered on 10/31/2017 with the Caen court. NAF code: 5510Z

  • Site publication director: Mélinda POUCHIN – Julien MOSER
  • Editorial manager: Mélinda POUCHIN – Julien MOSER
  • Address: 51 Avenue Andry – 14150 Ouistreham
  • Tel: 02 31 97 18 79

ACCOMMODATION – SECURITY:

Hosting of the site is provided by the company IONOS
Address: 7, place de la Gare – BP 70109 – 57201 Sarreguemines Cedex
Tel: Customer service by telephone 24/7 at 0970 808 911

The user acknowledges having been informed that this site is accessible without interruption, with the exception of cases of force majeure, computer difficulties, difficulties linked to communications networks or technical problems.
For maintenance reasons, Villa ANDRY reserves the right to interrupt the site at any time.

Villa ANDRY makes every effort to offer users available and verified information and/or tools, but cannot be held responsible for errors, lack of availability of information and/or the presence of viruses on its site. .

MANAGEMENT OF PERSONAL DATA

In France, personal data is protected in particular by law n° 78-17 of January 6, 1978, law n° 2004-801 of August 6, 2004, article L. 226-13 of the Penal Code and the European Directive of October 24, 1995.
We have updated our privacy policy and terms and conditions to comply with new European data regulations (GDPR) and to ensure better protection of your personal data.
The updates we have made aim to clarify how we collect, store and use your personal data, as well as your rights in relation to your data. When using the online reservation form or by telephone reservation, certain fields are “mandatory”, in particular e-mail address and telephone number.
Your data is only used for the sole purpose of sending you and sharing offers and events offered within our establishment. The user provides this information in full knowledge of the facts, in particular when he enters it himself or communicates it directly by telephone.
You have the right to access, modify, rectify and delete data concerning you (art.34). To exercise this right, contact: Mélinda Pouchin and Julien Moser – email: contact@villa-andry.fr Subject=GDPR – or on the site, section: contact. Also note that you can unsubscribe from newsletters and SMS campaigns at any time.

Applicable law - Mediation - Jurisdiction - Payment - Payment

The General Conditions of Sale are governed by French law. Cancellation conditions are systematically mentioned in the confirmation for each reservation.

All complaints relating to non-performance or poor performance of services must be reported by the Customer, under penalty of foreclosure, by registered letter with acknowledgment of receipt, within fifteen days following the date of departure from the hotel to:

  • the following postal address: Villa Andry, 51 Avenue Andry, 14150 Ouistreham
  • email address: contact@villa-andry.fr

Hôtel Villa Andry will endeavor to deal with this complaint as best as possible and reach a resolution of the dispute in accordance with the interests of both parties.

“After contacting the “Management” service, and in the absence of a satisfactory response within 1 month, the customer can contact the Tourism and Travel Mediator, whose contact details appear below:

Postal address: Tourism and Travel Mediation – BP 80 303 75 823 – Paris Cedex 17 – Website: www.mtv.travel »

Telephone: In accordance with article L.223-2 of the Consumer Code, if you do not wish to be approached by phone, you can register for free on the opposition list of the Bloctel telephone canvassing, accessible via the site www.bloctel.gouv.fr.

Some points of our regulations:

  • Animals are not allowed.
  • Smoking is strictly prohibited in the entire building, including in the rooms and in the room windows for obvious reasons of safety, cleanliness and unwanted odor. A minimum of €200 will be charged in the event of violation of this rule for cleaning costs if an odor of smoke is present. the costs are debited from the guarantee card and an invoice is issued. The hotel courtyard and garden are smoke-free.
  • In the event of damage to the premises or dirt outside of normal use, management reserves the right to charge for the damaged items as well as the time for repair at a rate of €50 excluding tax/hour. A deduction will be made from the card sent at the time of booking and an invoice issued.
  • In the event of aggressive behavior, disrespectful of management rules or instructions or towards other customers or staff members, the establishment's management reserves the right to take all the measures necessary to find the tranquility of the premises.

Accepted means of payment:

Euro and CB species (visa, mastercard, maestro)

INTELLECTUAL PROPERTY RIGHTS:

The general design, as well as the texts, animated or non-animated images, sounds, know-how and all other elements making up the site are the exclusive property of Villa ANDRY and/or its suppliers.
This entire site is subject to French legislation on copyright and intellectual property.
The same applies to the databases appearing on the website, which are protected by the provisions of the law of July 1, 1998 (article L112-3), and of which Villa ANDRY is the producer. The reproduction of all or part of this site (other than technically necessary for its consultation) on any electronic medium whatsoever is expressly prohibited.
The reproduction of an element of this site on paper is authorized, subject to compliance with the following two conditions:

Respect for the integrity of the documents reproduced: no modification or alteration of any kind,
Clear and legible citation of the source in the following form, for example: “This document comes from the site www.villa-andry.fr.
Reproduction rights reserved and strictly limited. The internet address of the site “www.villa-andry.fr” must always appear in the reference.
The use of the content of the site in contravention of these requirements constitutes an infringement within the meaning of article 335-2 of the Intellectual Property Code.
In addition to damages for civil liability, this can be punished with a fine of 300,000 euros and/or 3 years of imprisonment.
For other uses, please contact us.

All hypertext links set up to this website www.villa-andry.fr from other resources on the Internet must be subject to express written authorization from Villa ANDRY.
To this end, please contact us. Villa ANDRY declines all responsibility relating to the content of websites to which hypertext links may refer from the site “www.villa-andry.fr”

COMPUTING AND FREEDOM :

In accordance with the provisions of the Commission Nationale Informatique et Libertés (CNIL) and in application of law n°78-17 of January 6, 1978 relating to data processing, files and freedoms, each Internet user having deposited personal information concerning him on the site www.xxxxxxxx.fr has the rights of opposition (article 38 of the law), access (articles 39, 41 and 42 of the law) and rectification (article 40 of the law) of this data.
Thus, he may require that information concerning him be rectified, completed, clarified, updated or deleted which is inaccurate, incomplete, equivocal, out of date, or whose collection or use, communication or conservation is prohibited.

To exercise your rights in accordance with articles 38 to 40 of the Data Protection Act, please send your letter to: Villa ANDRY – 51 Avenue Andry 14150 Ouistreham, attaching a copy of an identity document

ACHIEVEMENT :

The Villa ANDRY site is created by Studio Pixelea, whose head office is located at 4 avenue de Cambridge – Odyssée F – 14200 Hérouville St Clair, RCS Caen n°524 398 104 00025

Telephone: 02 31 24 85 60
Website: www.pixelea.fr